Microsoft Fix It Center Unable To Download Troubleshooters

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  1. Microsoft Fix It Tool
  2. Microsoft Fix It Center Unable To Download Troubleshooters On Iphone
  1. Hi, Does this issue occur with all troubleshooters or just Windows Update and networking troubleshooter? Have you tried to launch troubleshooters from different location? You can launch troubleshooters either from Control Panel, Action Center or Related Topic in Help.
  2. If you are Windows 7 and your Windows Update is unable to download updates, you can check this article and learn how to tackle this issue. How to Fix Windows 7 Updates Not Downloading Issue. Windows Update Agent is a built-in agent program that helps determine what updates your computer needs and download it from Microsoft.
  3. Cant get Microsoft Fix It Center to start, I get an error that says 'unable to download troubleshooters check internet connection' and my connection is fine.

When I start Microsoft Fix It Center, it scans my hardware settings (successfully?) and attempts to connect to the Internet. However error message 'Unable to download troubleshooters, please check your Internet Connection' stops Fix It from downloading troubleshooters to my laptop.

This post will help you if Microsoft Fix It or Automated Troubleshooting Package service is not working properly on your Windows 8 / 7 computer. Microsoft Fix It not working. We were unable. Windows SteadyState

Results of repair attempts:
I removed and then reinstalled both the Microsoft Fix It application and MSXML 6.0 SP3 with the same error results.

1.) Event log for applications shows the following yellow warning message when IE8 tried to get updated Fix It troubleshooters:
The MATS service encountered a failure when getting HTTP proxy settings.

2.) dom_test.js diagnostic software result is <a><b c='d'>e</b></a>

Hardware/Software environment:
1.) Laptop has the latest BIOS update installed from the OEM

Hearts of vegas cannot download game assets. 2.) Laptop is running WinXP OS with XP SP3 (fully patched & up to date according to Microsoft Update).

3.) Internet Explorer ver8.0.6001.18702 is up to date on patches and seems to run correctly.

4.) Laptop has a wireless direct connect to the Internet with no wireless proxy installed.

5.) IE8 Security 'Trusted Sites' modified to include all Microsoft websites to enable full access.

6.) CA Internet Security Suite 2010 is installed and up to date. (Error discussed above occurs regardless whether ISS personal firewall is active or inactive)

7.) Microsoft Security Center service is deactivated due to recommendation from CA and prevent software conflicts with CA ISS 2010

8.) MSXML 6.0 SP2 is running with MSXML6.dll ver 6.20.1103.0 in system32 folder


DXDiag lists the following:

System Information
Time of this report: 9/27/2010, 19:00:33
Machine name: TEST-USERL1
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.100427-1636)
Language: English (Regional Setting: English)
System Manufacturer: Compaq
System Model: Evo N1020v
BIOS: PhoenixBIOS 4.0 Release 6.0
Processor: Intel(R) Pentium(R) 4 CPU 2.40GHz
Memory: 958MB RAM
Page File: 656MB used, 1659MB available
Windows Dir: C:WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)


What do I need to do to get the Microsoft Fix It Center software working correctly, since my laptop meets or exceeds all Microsoft Fix It install requirements and I have followed all past Microsoft recommendations to fix this concern?

Microsoft Fix It Tool

Why has Microsoft not released a software patch or a better diagnostic utility to fix this continuing problem that other users have experienced and documented for the past year?

Microsoft Fix It Center Unable To Download Troubleshooters On Iphone

Thanks for responding, Steve